Table of Contents
1 Introduction
Dk gamer takes your privacy very seriously. This Privacy Policy ("Policy") explains how dk gamer collects, uses, and protects your personal information. It applies whenever you use the dk gamer website or app.
This Privacy Policy explains what data we collect, how it is processed, and what rights you have over your information. dk gamer believes that transparency is the foundation of trust.
2 What Information We Collect
Dk gamer collects your information in several ways. The data collected is broadly divided into three categories:
Directly provided information — when you register or get in touch with us:
- Full name, date of birth, and gender
- Email address and mobile number
- Residential Address
- National ID or passport number (for KYC verification)
- Payment Details (bKash/Nagad number, bank account)
Automatically Collected Information — when you use the platform:
- IP Address & Device Information
- Browser type and operating system
- Page visits, clicks, and session duration
- Cookies & Local Storage Data
Information Received from Third Parties — For identity verification or fraud prevention:
- Payment provider transaction data
- Identity verification data from KYC service
- Anti-Fraud System Signals
3 How Your Information Is Used
Dk gamer uses collected data solely for specific, legitimate purposes. No information is used beyond what is necessary.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity information | Account creation & KYC verification | Contractual obligation |
| Contact Information | Notices, updates & support | Legitimate interest |
| Payment information | Transaction processing & fraud prevention | Contractual obligation |
| Usage Data | Service Improvement & Personalisation | Legitimate interest |
| Device information | Security & Account Protection | Legitimate interest |
4 Cookies & Tracking
The dk gamer website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
We use three types of cookies:
- Essential Cookies: Required for login sessions and security. These cannot be disabled.
- Functional Cookies: Remembers your preferences and language settings.
- Analytics Cookies: Helps analyze site usage. You can disable these at any time.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the site.
Cookie Usage Breakdown:
6 Data Retention & Duration
Dk gamer retains your data only for as long as necessary. All information is kept while your account remains active. Once your account is closed:
- Financial transaction records — 5 years (legal requirement).
- KYC documents — 5 years.
- Customer support history — 3 years.
- Login & session logs — 12 months.
- Marketing data — deleted immediately upon withdrawal of consent.
All data is securely stored on encrypted cloud servers and permanently deleted once the retention period expires.
7 Your Data Rights
Dk gamer ensures you have full control over your personal data. You have the following rights:
To exercise these rights support@dkgamer.netvia email. dk gamer will respond within 30 business days.
8 Security measures
Dk gamer uses industry-leading security measures to protect your data:
- All data is stored with AES-256 encryption.
- All communication with the website and app is secured using TLS 1.3.
- Passwords are never stored in plain text — bcrypt hashing is used.
- Regular security audits and penetration testing are conducted.
- Suspicious activity is automatically detected and flagged by our system.
- Physical and digital security is maintained 24/7 at our data centres.
9 Child Protection Policy
Dk gamer does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
Parents are urged to contact support@dkgamer.net immediately if they believe their child is using dk gamer.
10 Privacy Policy Updates
Dk gamer may update this Privacy Policy from time to time. When changes are made:
- This page will be updated with a new date when changes are made.
- A notice will be sent to your registered email for any significant changes.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
11 Contact
For any questions or concerns regarding our privacy policy, please contact dk gamer's Data Protection Officer:
Subject: Please include "Privacy Request" in your message
Response Time: Within 30 business days
Why your data is safe with dk gamer
The core pillars of our privacy protection
General Enquiries
Frequently Asked Questions About Gaming & Your Account
Your data is safe — join with confidence
Your privacy is our responsibility at dk gamer. Register now and enjoy a secure gaming experience.